Management

MANAGEMENT, LEADERSHIP and SKILLS DEVELOPMENT ‎PROGRAMS

Code#	Program title	Code#	Program title
MG 003	Achieving Excellence in Customer Service: Providing a Quality Service	MG 007	Advanced Customer Service Management
MG 013	Advanced Management Motivation, Strategic Planning and Creative Problem Solving	MG 015	Advanced Negotiation Skills for Oil and Gas
MG 018	Advanced Presenter Powerful Presentations and Public Speaking Skills	MG 021	Advanced Selection, Interviewing and Recruitment Skills
MG 024	Advanced Supervisory Skills for Team Leaders	MG 031	Balanced Scorecard Implementation Skills
MG 040	Benchmarking and Reengineering for Performance Improvement	MG 043	Building and Managing Employee Relations
MG 046	Business and Management Performance Improvement Skills	MG 050	Business Leadership: Becoming Management Material
MG 055	Business Writing for Administrative Professionals	MG 061	Certified Administration and Office Management Professional
MG 065	Coaching, Counseling and Conflict Management for Leaders	MG 067	Coaching for High Performance
MG 074	Communication, Negotiation and Presentation Skills	MG 078	Conflict Management for Managers
MG 085	Creating High Performance Teams and Facilitating Team Based Strategic Planning	MG 089	Creativity in the Workplace for Excellent Innovative Teamwork
MG 095	Customer Relationship Management (CRM) Workshop	MG 096	Customer Satisfaction Measurement
MG 117	Developing your Personal Influence and Impact for Inspirational Leader	MG 130	Effective Management of Multiple Projects
MG 144	Effective Writing Techniques of Administrative Reports	MG 148	Effectiveness Communication Skills for Working Women
MG 162	Essential Competencies for Managing and Leading Others	MG 163	Establishing and Managing Service Level Agreement
MG 181	Goal Setting ,Planning and Decision Making	MG 190	Implementation of Six Sigma : How to Get the Best Results and High Performance
MG 205	Internal Consulting Skills at Work	MG 211	Job Analysis and Competency Design
MG 255	Managerial Skills for Project Managers	MG 327	Planning and Implementing Successful Corporate Organizations Strategies
MG 343	Public Relations and Media Skills	MG 355	Service Level Agreements and Management
MG 365	Strategic Planning and Goal Setting	MG 376	Talent Management
MG 386	The Balanced Score Card: the Integration between Strategy and Action Plans	MG 388	The Balanced scorecard and Key Performance Indicators (KPI’S)
MG 403	The Middle Manager Development Program	MG 407	Time and Stress Management
MG 008	Advanced Leadership and Management Skills	MG 017	Advanced Office Professional: Professional Skills for Administrators and Secretaries
MG 022	Advanced Strategic Management and Planning Workshop	MG 035	Behavior Skills for Managers and Supervisors
MG 044	Building High Performance Teams	MG 051	Business Planning- Practical Strategies for Organizational Success
MG 069	Coaching Skills for Managers	MG 062	Certified Compensation and Benefits Program
MG 081	Controlling your time and Managing your Stress	MG 090	Critical Competencies for Administrators and Secretaries
MG 106	Developing and Implementing The Business Plan- Improving Performance Through The Balanced Scorecard	MG 141	Effective Telephone Skills
MG 153	Employee Motivation, Grievances and Discipline for Line Managers and Team Leaders	MG 179	Globalization and Requirements of International Management
MG 199	Improving Employee Performance: Correcting, coaching and counseling	MG 214	Job Evaluation Techniques
MG 333	Problem Solving and Decision Making	MG 359	Six Sigma and Taguchi Methods for Senior and Middle Management
MG 379	Technical Report Writing	MG 391	The Effective and Successful Manager Skills for Newly Promoted Managers
MG 417	Working Smarter Using Technology to your Advantage